About Us!

 Who Are We and Who Do We Help?

MedicalAdvisor.pl sp. z o.o. was established to support patients seeking higher-quality medical care, real availability of services, and comprehensive assistance – free from language barriers, months-long waiting times, and uncertainty. We are here especially for those who live and are insured abroad (e.g. in Ireland, Germany, or Austria), but who – for various reasons such as logistics, language, finances, or health – choose to undergo treatment in Poland.

Treatment in Poland with Reimbursement – How Does It Work?

If you are insured in one of the EU countries, you have the right to receive planned medical treatment in another EU country – such as Poland – with the possibility of obtaining reimbursement from your health insurer.

This right is guaranteed by the Cross-Border Healthcare Directive (Directive 2011/24/EU). Thanks to it, you can undergo a procedure at a private medical facility in Poland and later apply for cost reimbursement – provided that:

• the procedure is included in the benefits covered by your insurance country,

• you hold a valid referral from a doctor,

• prior authorization is granted (depending on the type of procedure and country),

• complete medical and billing documentation is submitted.

What Do We Help With?

At MedicalAdvisor.pl, we provide full support throughout the entire process:

🔹 We help choose the best clinic and specialist in Poland – including orthopaedics, neurosurgery, oncology, gynaecology, urology, ophthalmology, and more.
🔹 We manage all logistics of your stay and treatment – from setting appointments to medical coordination and translations.
🔹 We prepare complete documentation for the insurer – according to the regulations of the respective country.
🔹 We submit reimbursement applications and conduct correspondence on your behalf.
🔹 We ensure you don't have to worry about anything but your recovery.

8 Years of Experience – Hundreds of Successful Refunds

For over 8 years, we have been helping patients undergo treatment in Poland with reimbursement from foreign health insurance institutions. We cooperate with clinics and doctors of established reputation and experience, ensuring the highest standards of medical care.

We have successfully managed reimbursement cases from:

🇩🇪 Germany (Krankenkassen):

DAK Gesundheit, Barmer, AOK, BKK, VIACTIV, Techniker Krankenkasse and others

🇦🇹 Austria (Gebietskrankenkassen):

ÖGK (Österreichische Gesundheitskasse), BVAEB, SVS

🇮🇪 Ireland (HSE – Health Service Executive):

comprehensive guidance through the entire CBD and E112/S2 reimbursement processes

We handle a wide range of reimbursed treatments, including:

• orthopaedic surgeries (e.g. ACL reconstruction, endoprostheses, arthroscopies)

• neurosurgical procedures (e.g. disc herniation, spinal stenosis)

• oncological treatment

• ophthalmological surgeries (e.g. cataract, vitrectomy)

• gynaecological and urological procedures

• other planned treatments eligible for reimbursement

Your Rights – Our Mission

Every EU citizen has the right to planned medical treatment in another EU country. At MedicalAdvisor.pl, we turn this right into reality – in a simple, safe, and effective way. Our team will not rest until your case is fully resolved.

Your peace of mind, health, and comfort are our top priorities. No matter how complex the procedure – we are with you every step of the way.

Contact Us – No Obligation

📞 +48 607 871 284
📧 kontakt@medicaladvisor.pl

MedicalAdvisor.pl sp. z o.o.
Your treatment in Poland – with reimbursement from abroad.